Your Benefits
Our solutions offer a lot of benefits for hoteliers. Here's a comprehensive list for you to see what these benefits exactly are. With 4SUITES you will:
Streamline Operations
Using Intelligent Access will further streamline your hotel operations. We open the door to a smarter hotel.
Higher webapp usage by the guest vs native app
Realtime access management and insights
No more keycard operations
Cut Costs
Because of a higher adoption rate of your mobile keys via webapp you can really start servicing the guest.
Reduce staff and labour costs
Cut costs on expensive keycards
No need for an expensive kiosk or check-in terminal
Upgrade your current locks instead of a complete new and very expensive installation
Optimise the Guest Experience
Get happier guests by offering them a seamless and faster journey.
No more standing in line at your reception or kiosk
24/7 access by the guest using his mobile key via webapp
Direct upgrades and upsells for the guest via phone
Increase digital service because of a higher adoption rate via webapp (no app install needed)
Improve hygiene
Go completely contactless and avoid unnecessary physical contact for guest and staff.
No more reusing keycards or traditional keys
Less physical contact with staff at the reception
There are 3 challenges to get mobile access right. First is the lack of open API’s and connectivity between tech companies, secondly the industry is very good in making check in a process with too many steps and therefore complicating it, and thirdly the hurdle of needing to install an app to do all this. Check in and mobile access should be almost a one-two clicks process. Then hotels can go back to focusing on hospitality and experience. I believe 4SUITES is the only company well positioned to achieve this as they address the 3 challenges head on.
As hospitality is an industry of comfort and choice, accommodation providers already witness the need to provide mobile keys to a growing number of travellers who simply prefer to skip the traditional reception for more comfort, privacy, speed of service or whatever reason. In that aspect, having a full cloud mobile key access system, that doesn't require anything to download but a single mobile web link, will be crucial for the popularity and the adoption of the mobile keys from travellers. This is where 4SUITES stands out.
4SUITES was recommended to us, through a colleague within Pandox, who is looking into 4SUITES as well. It’s also been highly recommended through Mews. 4SUITES has all the functionalities that we look for, to create the best guest journey. One thing is to have everything touchless, but also to have full integrations between our platforms.
Unless your guests have a strong brand loyalty, they will most likely not download your app when they visit your property. Unfortunately, this gimmicks bluetooth mobile access for many hotels. 4SUITES is able to overcome this barrier by allowing door locks to communicate directly to cloud API's for mobile entry. A guest can now open their room via a web page, email link or via an app (if they did download it!) thanks for 4SUITES.
4SUITES is a great additional service and solution for our guests. It integrates seamlessly into our existing locks. No visual additions or ugly add-ons. With a full Integration in our PMS, 4SUITES is really an addition to the hotel experience. There is no manual work needed so the hotel operation can focus on what they do best: service guests.